Privacy Policy

Last updated: March 2026. Your privacy matters to us. This policy explains how Interior Select collects, uses, and protects your personal data.

1. Data Controller

Tone Interiors Ltd (trading as Interior Select) is the data controller for your personal information. We're registered in England and Wales under Company Number 13504745.

Our registered address:
Unit 2, 82 James Carter Road
Mildenhall, Bury St Edmunds
Suffolk, IP28 7DE
United Kingdom

Contact for data requests: hello@interiorselect.co.uk

2. What Data We Collect

When you submit our lead capture form, we collect the following personal information:

• Name — to identify you and contact you about your project
• Email address — primary contact method and for sending consultations
• Phone number — for designers to reach you with quotes and advice
• Postcode — to match you with local vetted interior designers
• Project details — description of your interior design needs (rooms, budget, style preferences, timeline)

We also collect technical data automatically through cookies and website analytics:

• IP address and device information
• Pages visited and time spent on site
• Referral source (how you found us)

3. Legal Basis for Processing

We process your data under the following lawful bases under UK GDPR:

Legitimate Interest

We process your name, email, phone, postcode, and project details under legitimate interest to match you with vetted interior designers in our network. This is necessary to provide our core service and connect you with professionals who can help with your project.

Consent

We process your email address for marketing communications (e.g., design tips, industry updates, new designer partners) only with your explicit consent, which you can withdraw at any time.

Technical Processing

Analytics data is collected under legitimate interest to improve our website performance and user experience. Essential cookies (e.g., for site security) are processed without consent.

4. Who We Share Your Data With

We only share your personal data in the following circumstances:

Interior Designers in Our Network

We share your name, email, phone number, postcode, and project details with vetted interior designers in our network so they can provide you with a consultation and quote. These designers have agreed to our data protection standards and only use your data for the purpose of discussing your project.

Email Service Provider

We use Resend to send emails and marketing communications. Resend processes your email address on our behalf under a data processing agreement.

Website Hosting

Our website is hosted on Netlify, which may process your IP address and technical data. Netlify is based in the United States and complies with Standard Contractual Clauses for international data transfers.

We do not sell your data to third parties. We never share your information with marketers, brokers, or advertisers without your explicit consent.

5. International Data Transfers

Some of our service providers (Netlify and Resend) process data in the United States. We have appropriate safeguards in place:

• Netlify and Resend are certified under relevant adequacy mechanisms or have Standard Contractual Clauses in place to ensure your data is protected to UK GDPR standards
• We assess third-party providers regularly to ensure they meet UK data protection requirements

6. Data Retention

We retain your personal data for 24 months from the date of your last contact with us. After this period, your data is securely deleted unless:

• You've explicitly consented to remain on our marketing list
• We're required to retain it by law (e.g., for tax or legal purposes)
• There is an ongoing legal dispute

Data shared with interior designers is retained by them according to their own privacy policies. We recommend reviewing their policies independently.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right of Access

You can request a copy of all personal data we hold about you in a structured, commonly used, and machine-readable format.

Right of Rectification

You can ask us to correct any inaccurate or incomplete information about you.

Right to Erasure

You can request deletion of your data (the "right to be forgotten") where processing is no longer necessary, or if you withdraw consent. Note: designers in our network may retain your data under their own retention policies.

Right to Restrict Processing

You can ask us to limit how we use your data while a complaint is being investigated or a data request is pending.

Right to Data Portability

You can request your data in a machine-readable format and have it transferred to another organisation.

Right to Object

You can object to processing of your data for marketing, legitimate interest, or profiling purposes.

Right to Withdraw Consent

If we process your data based on consent (e.g., marketing emails), you can withdraw consent at any time by clicking "unsubscribe" in emails or contacting us directly.

To exercise any of these rights, contact us at hello@interiorselect.co.uk. We'll respond within 30 days (or provide a timeline if the request is complex).

8. Cookies and Tracking

We use cookies to improve your experience on our website:

Essential Cookies

These are necessary for site security and functionality (e.g., remembering your session). They're set by default and don't require consent.

Analytics Cookies

We use analytics tools to understand how visitors use our site and improve performance. Analytics cookies require your explicit consent. You can manage your cookie preferences via our cookie settings.

Detailed information about our cookie usage is available in our cookie notice and settings page.

9. Data Security

We take data security seriously:

• All data is transmitted over encrypted connections (HTTPS)
• Access to personal data is restricted to authorized staff only
• We regularly review our security practices
• We conduct periodic data protection impact assessments

While we implement strong security measures, no online system is 100% secure. If you believe your data has been compromised, please contact us immediately.

10. Children's Privacy

Our service is not directed to children under 13. We don't knowingly collect personal data from children. If we discover that a child has submitted information, we'll delete it promptly and may contact their parent or guardian.

11. Marketing and Communications

If you've opted in to receive marketing communications, we may send you:

• Updates about Interior Select services
• Design inspiration and industry trends
• Details of new designers in our network
• Special offers (if applicable)

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or contacting us at hello@interiorselect.co.uk.

12. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We'll notify you of any material changes by email or by posting an updated version on our website with a new "Last updated" date.

13. Contact and Complaints

Questions about this policy? Contact us at:

Right to complain to the ICO: If you believe we've mishandled your data or breached UK GDPR, you can lodge a complaint with the Information Commissioner's Office (ICO):